As a candidate for this certification, you are a Microsoft Dynamics 365 Customer Insights - Journeys functional consultant. You are responsible for implementing solutions that:


As a candidate for this certification, you are a Microsoft Dynamics 365 Customer Insights - Journeys functional consultant. You are responsible for implementing solutions that:
Attract and convert leads.
Build brand awareness.
Standardize omnichannel messaging.
Deliver marketing insights.
You are responsible for:
Configuring the core marketing application to include segmentation, email marketing, interactive customer journeys, and real-time journeys.
Lead nurturing with personalized experiences, events, surveys, lead scoring, and analytics.
Maintaining compliance with data privacy and security regulations.
This course has no assessment — complete the coursework on Microsoft's LMS and your certificate follows without an exam.
Dynamics 365 Marketing Functional Consultant, Dynamics 365 Marketing Developer, Dynamics 365 Marketing Solution Architect
Certification