The Essentials of Customer Centricity & Sales course provides a comprehensive understanding of key sales strategies, customer service excellence, and buyer behaviour. It focuses on the significance of different types of accounts for NRIs. This customer-centricity course introduces the SPANCO sales framework, making it ideal for professionals who want to excel in customer relationship management and sales.

The Essentials of Customer Centricity & Sales course provides a comprehensive understanding of key sales strategies, customer service excellence, and buyer behaviour. It focuses on the significance of different types of accounts for NRIs. This customer-centricity course introduces the SPANCO sales framework, making it ideal for professionals who want to excel in customer relationship management and sales.
Sales Executive/Manager, Customer Relationship Manager, NRI Banking Officer, Business Development Executive, Customer Service Specialist, Distribution Manager, Key Account Manager, Retail Banking Specialist
Certification